Hobb Computer Services is a Newcastle under Lyme company renowned for providing first class IT solutions, services and support to businesses. Established in June 1996, their core focus is on delivering a comprehensive portfolio of products and services which includes voice and data solutions to clients in a fast moving and ever-developing IT industry.
With skilled and experienced staff and an excellent customer service record, Hobb offer a premium yet cost-effective service covering IT Support, IT Services, Cloud Services and On-Premise solutions.
Although highly experienced players in a dynamic and cutting-edge business, the company’s website was basic with none of the eye-catching verve or graphical pizzaz that clients and customers expect from a player in this industry sector. As such their online image failed to reflect either their aspirations or their capabilities.
What the company needed was a bold and unified brand statement that communicated the modern and innovative approach that users demand from a tech company wishing to present a unique brand image.
So our vision at Harrison Carloss was to create a modern and on trend customer experience for clients of Hobb Computer Services, whilst showcasing the Hobb knowledge and expertise.
We created a brand new website that is modern, clean and user friendly to enable Hobb to re-launch its online presence and bring more focus on Hobb’s services, partners and accreditation.
Besides showcasing their credibility and setting them apart from competitors, the new site makes the client dashboard prominent and easy to find where tickets can be raised and useful links at the touch of a button. We’ve also made user enquiries easier and the user journey altogether simpler and more intuitive.
The website also aims to focus on the ability to generate leads with clear call to actions to get in touch. In addition, the website features a blog section to enable Hobb to promote both news and to pursue a SEO strategy. This is delivered via a secure and responsive website built on a bespoke in-house framework using the latest technology and the WordPress platform.
increase in new users
increase in page views
reduction in bounce rate