Close

Looking to improve tenant engagement?—

We help housing associations deliver print that resonates with tenants and gives them the information they need to solve problems independently and proactively. Every magazine, brochure and home user guide is custom designed with your branding and will always put your community at it’s core. 

Man reading customer magazine

Increase in engagement of Aspire Housing's customer magazine

76%

Full management from content to delivery—

Tenant communications often get lost between letters that go unopened and emails that go unread. A well-designed magazine, brochure or home user guide cuts through, giving your tenants something worth keeping and referring back to.

We can support you as a creative partner across some or all of your printed comms such as:

  • Tenant magazines
  • Brochures
  • Home user guides
  • Welcome packs
  • Safety and compliance guides

At Harrison Carloss we handle the whole process: from the first word of copy to the final delivered pack. No juggling multiple suppliers and no gaps between design and print. This frees up hours of your time every month and allows the process to run more efficiently with a bigger payoff.

HC image

Copywriting—

Clear, plain-speaking content that tenants will actually read, written in a tone that fits your organisation and reflects the diversity of the communities you serve.

Studio team working on annual report design

Design—

Provide timely and regular updates on things like repairs and complaints, and keep tenants informed at every stage of a process. Use automated notifications via the tenant portal/app for appointment confirmations or progress updates.

 

HC image

Data Handling—

We check and validate tenant data before anything goes to print, so the right comms reach the right tenant at the correct address every time. We’re also experienced in managing and designing email comms to subscribers in your data base.

HC image

Print & Delivery—

We manage the logistics too, so your magazine, brochure or guide arrives on time, at scale and without the hassle of coordinating print runs and mailing lists yourself. This process includes proofing a digital copy and a printed version before proceeding with the full order to ensure quality and accuracy.

200+ trees planted every year to offset print

200+ trees planted every year to offset print

200+ trees planted every year to offset print

200+ trees planted every year to offset print

200+ trees planted every year to offset print

200+ trees planted every year to offset print

200+ trees planted every year to offset print

200+ trees planted every year to offset print

Ready to give tenant communications the attention they deserve? Arrange a call and let’s talk it through—

Interested in
working with us? —

Three Counties House, Festival Way, Stoke-on-Trent, ST1 5PX

3 Hardman Square, Spinningfields, M3 3EB

235 High Holborn, London, WC1V 7LE

"*" indicates required fields

Please enter a number greater than or equal to 5000.
DD slash MM slash YYYY
Consent*