Words are more than just a way to communicate, they’re part of your brand DNA—
We’re here to help you discover the impact language can have when wielded by a master wordsmith.
We’ve all had that moment where a single headline or a snappy slogan just sticks in the mind like a favourite song. That isn’t an accident; it’s the result of understanding what makes people tick. In a world that sometimes feels a bit overloaded with tech and noise, clear and honest communication stands out.
Good copy isn’t about filling empty spaces, it’s about making a connection with the reader. When you speak directly to someone’s needs or desires with a bit of wit and a lot of heart, they don’t just listen, they remember.
We were writing creative copy before the world went digital. But we’ve adapted fast—
When we first opened our doors at Harrison Carloss 50 years ago, websites and AI were science fiction, and creative copy was a brands best chance of being remembered. In the golden age of slogans, radio jingles, TV adverts, and magazines, the right words were like gold dust to brands.
These days digital copywriting has become part of our repertoire, but we use the same bold principles that helped us get where we are today. What the digital age has given us is the ability to be highly targeted with our marketing campaigns, even going as far as personalised in some cases. This means you don’t need to write blanket adverts that may or may not resonate with your audience. We can help you tailor your messaging to customer profiles and data segments that will engage your audience and lead to action.
FAQS —
How do you measure the success of the copy you write?
We’ll agree on what metrics to track based on your goals, because it all depends on what you’re aiming to achieve. Copy for an ecommerce website might be linked to an increase in product sales, whereas copy for a charity looking to increase its website traffic might want to report on an increase in clicks or engagement rate. For offline copy, we have to look at the success as a campaign as a whole or use customer engagement surveys to get direct feedback.
Do you write for search engines or do you write for humans?
We never forget that we’re writing for humans first, so we concentrate on what humans want to read. We make our copy interesting to them. We make it original, relevant and useful. But what use is that beautifully written copy if nobody can find it? So naturally, we also have to think about optimising for search engines.
In a lot of cases, the human-first approach of writing original, relevant and useful copy is also just what search engines look for when ranking your copy. Where our SEO copy experts can make a difference is by identifying the best keyword placement, internal linking opportunities and the right metadata to strike the right balance between humans and search engines.
What does your copywriting process look like from start to finish?
The process starts with a copy brief detailing the client’s business, specific objectives, the brand’s values, tone of voice, and overall brand style. The copywriter learns about the business, products, and industry positioning to ensure the messaging aligns with brand guidelines. Then comes market & competitor research to understand the competition and decide on a unique angle. Next is copy structuring. Here, the copywriter produces an outline focusing on product benefits for the reader using clear headings, bullet points, and short sentences so the copy can be digested at a glance. We share the first draft to get your feedback before making final edits.
How do you get to know our specific industry and brand voice?
We conduct brand workshops. These are collaborative sessions we share with you to define, refine, and unify the style and tone of how your business communicates. The purpose is to determine your brand’s most distinct personality traits, and to create a consistent voice that runs through all aspects of your marketing, copy and customer service messaging.
What kinds of copy do you specialise in?
Creative Copy: Whatever your business, we’ll motivate your target audience with persuasive copy that moves them to action. Whether it’s snappy ad headlines, attention-grabbing emails or multi-channel campaigns, we have the words that’ll work.
Website Copy: Need all singing and dancing copy for a totally new website, or to update your current one? Either way, we can bring your core pages to life with words that tell a story and inspire action.
SEO Copy: To increase your rankings with search engines or AI overviews, we’ll get your brand more visibility and traffic by pairing our SEO expertise with our creative copywriting.
Technical Copy: This could be a new sales brochure, editorial, direct mail or annual report. Our writers can use long-form copywriting to turn the pages into an interesting and memorable story.
Interested in
working with us? —
"*" indicates required fields

