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We were tasked with modernising the existing restaurant websites for the luxury pub group, Parogon.
The site’s reservation system was clunky, unreliable and not mobile-friendly – hardly ideal for restaurants that are regularly fully booked.
Not only did we produce stunning, SEO optimised, user-friendly websites, but we helped Paragon create a dynamic menu system and clean up their booking system.
%
increase in website traffic
As Parogon Pub Group’s marketing partner, we tackled the challenge of balancing exceptional service with high booking volumes. We automated their booking process by integrating directly with the API, streamlining the experience for mobile and desktop users and driving booking rates.
To further reduce inquiries, we implemented an AI-powered chatbot to handle routine requests, enhancing customer experience and freeing up staff. This automated system requires minimal maintenance and learns from interactions to improve its responses.
By automating key processes, we significantly reduced phone inquiries, allowing Parogon Pubs to focus on delivering outstanding customer service.
Often uploaded as a PDF, menus can be challenging to update and view.
That’s why we created a dynamic menu system to make the dining experience for anyone with allergies easier and more enjoyable. Using a tablet-based menu system, we help you to simplify dining for guests with allergies and make it easier for staff to make amends daily. This centralised approach eliminates the need for printed menus and improves service efficiency.
With our digital hospitality solutions, your menu can feel like part of your website rather than something else you have to manage.
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