Finding the special ingredient—
When it came to creating new content, the first step was to define each venue and its offering.
With a growing number of venues, we needed to highlight each venue’s features and what would be a ‘pull’ factor for a potential guest.
We scraped public data from sites like TripAdvisor to get a true feel of how diners see each venue. We removed common words like “food”, “service”, “good”, “lovely” etc. to help find what distinguishes the venue. Using this data, we presented word clouds to the client to visually pull out the most common themes in guest’s reviews.
From here, we were able to build out comprehensive keyword research pieces for each venue which would help underpin our content strategy.