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About us

Built to make a difference, every time.

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We’re a strategy-led creative and digital agency that loves solving problems and challenging the status quo

When you have a bold vision or tough challenge but aren’t sure how to make it happen, that’s where we come in as a true strategic partner, working as an extension of your team.

Your goals are our goals, your challenges are our challenges, and together we’ll shape a focussed strategy that cuts through the noise, makes sense of every channel and delivers real results. We genuinely get a buzz from seeing our clients, and our work, not only deliver but exceed expectations.

Our approach

Collaborate. We collaborate with you to uncover your long-term vision, goals or challenges and truly understand the ‘why’.

Create. We produce standout design and digital solutions that add value.

Deliver. We connect creative and digital solutions with multichannel marketing, insights and analytics to deliver real long-term impact.

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Proud to work with

01 UCFB

The result is outstanding, and it’s clear how much thought, expertise, and dedication went into every detail. The new website is a huge upgrade and hopefully it will continue to improve our growth as a young institution. Looking forward to continuing our partnership and seeing the impact this new website will make.

Jonny Sutherland, Marketing Manager, UCFB

02 Angel Remy

Working with Harrison Carloss has been a game-changer for our business. From redesigning our website to rebranding our packaging and leading our promotional efforts, their team have exceeded all expectations. All of the staff are friendly and more than happy to help. Extremely punctual with their deadlines. Always solve any issues promptly. Happy to walk you through anything you’re struggling with. Create great social posts and designs for blogs. Incredible design for the website, making it very user friendly for the customers.

Debbie Morrison, Angel Remy

03 UCFB

We’re proud to be a leading destination for sports degrees and love to be a positive disruptor within the education sector, and our new website demonstrates our values and our personality perfectly.

I’d argue that it’s one of the best websites I’ve ever seen within the higher education sector. A huge thank you to Harrison Carloss for understanding our vision and executing this to the highest quality.

Victoria Stears, Head of Global Marketing & Communications

04 Residence Collection

An innovative agency with a fresh approach to web design and development. Very knowledgeable and easy to work with. I would highly recommend.

Jo Trotman | The Residence Collection

05 Handl Group

I feel confident in saying that we’ve found an agency that embodies true partnership. Adam, Rebecca and the team are friendly, informative, proactive and motivated to make a real impact on your business’ marketing ROI.

Niki Proctor, Head of Marketing & PR handl Group

An incredibly talented team. A brand new era. But the same unshakable core values that have made Harrison Carloss the agency that it is today.

Our values

01 We care

We care

“The customer is always right” – now, that’s not always true but the customer is always first. Our absolute priority is you and your business. We make sure that we’re open, honest and above all deliver what we said we would. We take pride in putting ourselves in our client’s shoes and asking – is this really the right thing to do? We treat your business like our own.

02 We communicate

We communicate

There’s nothing more frustrating than poor customer service and that goes for us too – we hate it. We go out of our way to keep you informed and updated and you can contact us in whatever way works best for you. Our promise to you is that we will always acknowledge your email, phone call, message or pigeon post and you’ll always have a dedicated team member looking after your account.

03 We listen

We listen

No two businesses are the same. Each has its own individual personality. We take the time to really get under the skin of your business and your objectives. We get to understand what you want and work with you as an extension of your team to go above and beyond to deliver your goals. We’ll tell you when we love something but we’ll also tell you when we think you’re wrong – we prefer to do what’s right for our clients and sometimes that’s not always what’s easy.

04 We innovate

We innovate

Not only do we produce the very best creative concepts for our clients (that’s a given!), we also like to push boundaries with fresh thinking and bold ideas. We’re not just about things looking great, they should generate results too. Working hand in hand with you, we’ll use our experience to plan an effective brand platform and growth strategy challenging the status quo.

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Our people

We’re an innovative and creative team, passionate about launching and growing brands.

At our core, we’re driven by results. Whether it’s creating a new website to generate more leads, launching a bold new product or service, or reimagining a heritage brand, we pour our energy and expertise into helping our clients succeed.

Our team is made up of skilled, experienced specialists who love what they do and thrive on collaboration. We work hard, have fun and constantly challenge ourselves to push creative and strategic boundaries to deliver the very best for clients.

Over 50 years experience

Our story.

1972

1972

Where it all began…

 

When we first opened our doors at Harrison Carloss 50 years ago, the golden age of advertising was born. Coincidence?
Maybe…

1972

Where the story begins

Chapter 01

So, as the story goes, two chaps, John Harrison and Mike Carloss went about setting up what is now known as Harrison Carloss – no guesses as to where the name came from. An agency built on strategy and creative advertising. Rumour has it, cigars were smoked in the office, pinstripe suits were all the rage and alcohol got the creative juices flowing. (We’ve no idea if that’s true to be honest but that’s what we imagine it was like and it makes a nice story). Anyway, thanks to John and Mike for being the brains behind Harrison Carloss1

1988

We became limited

Chapter 02

From what started as a partnership, we officially became limited! After a couple of name changes, we decided on Harrison Carloss Ltd, and here we are today.

1990s

Dear John

Chapter 03

The 90s, ahh the glorious 90s. This is when John, our copywriter, joined Harrison Carloss. Yes, we know, it’s a long time isn’t it. But what great colleagues we must be for him to still be here?

1999

Time for change

Chapter 04

John & Mike, the original Harrison & Carloss exit the business in the late 90s/early 2000s which then saw David and Kay take over the agency. Both having had roles within the agency, they knew the ropes and wanted to take Harrison Carloss forward.

2000s

Working with some household names

Chapter 05

The Millennium saw Harrison Carloss work with some household names, the likes of Dr Martens, Shell, Alton Towers, Bostik, Gripfill, Jewsons – they kept us busy and allowed us to hone our strategic marketing and creative approach. The 2000s also saw the digital revolution that we live in today with the birth of WiFi, smartphones and social media. We’ve seen a ton of change over the last 20 years and have adapted our skills to embrace new technology.

2018

A new chapter

Chapter 06

2018 was the start of a new chapter in Harrison Carloss history. Adam, current MD, took over the business. We rebranded and made a big splash, moved into new offices, doubled the size of the team and won lots of new clients! Yippee!

2019

We continue to grow

Chapter 07

This year saw us grow and grow and grow. New team members joined, new clients joined and we were riding on the success of our rebrand. Our first in-house web developers joined us too. We solved some complex challenges, worked on some awesome campaigns and had a jolly good time doing it.

2020

A year of challenges

Chapter 08

Well, 2020 wasn’t the year we all had planned was it. In one word – Covid. However, for Harrison Carloss, it was a year of huge challenges – one of which was working from home with huge artwork files – we won’t go into it. ‘You’re on mute!’ But it was a fantastic year of growth for us and new members of the team joined us – all in all, a positive year for Harrison Carloss.

2022

50 years in the business

Chapter 09

No question about it – 2022 was definitely a very special year for all of us at Harrison Carloss. It was jam packed with major client wins, brilliant new team members and to put the cherry on the cake we were named one of the UK’s top 5 best digital agencies in The Drum’s Digital Agency Census 2022!

2025

A major milestone

Chapter 10

A longstanding target for the agency was achieved, and to celebrate, we took the team for two nights away at a luxurious lodge in Sherwood Forest. We couldn’t resist the chance to improve our aim with some archery while we were there.

2026

A fresh brand and website

Chapter 11

After analysing our positioning and looking ahead to how we can grow, we felt that it was time for us to give our own brand and website some serious love. We made a subtle but conscious shift towards a bolder and more confident Harrison Carloss that showcases our work and lets our clients do a lot of the talking for us.

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Harrison Carloss is committed to supporting a greener digital world by offering ecofriendly digital solutions to our clients. From green web hosting to tree planting initiatives, we’re the perfect partner for ecoconscious businesses.

Read more about sustainability