B2B Ecommerce Website Design & Development
Built for buyers who order on account, not impulse.
We build B2B ecommerce sites that replace the phone call, the spreadsheet order and the email chain with something your customers would rather use.
Sites that turn account holders into repeat orders—
Your buyers aren’t browsing for fun. They’re on a lunch break trying to reorder before a job runs out of stock, or checking pricing before a meeting.
That means the checkout has to handle purchase orders and account pricing without friction, pages have to load fast on a warehouse floor’s patchy WIFI and the site has to work as well on a phone as a desktop.
We design B2B ecommerce websites around that reality, not around a generic online shop template.
Every project is run by a named team who tell you what’s happening and when, with ongoing support afterwards if you want it.
B2B Ecommerce Web Design—
No two trade businesses sell the same way, so we don’t hand you a template with your logo dropped in. Whether you sell to five key accounts or five thousand registered buyers, we design a site that fits how your business actually trades.
Before we design anything, we ask what’s currently slowing your sales team down, whether that’s manual quoting, a clunky reorder process or a website nobody trusts enough to use for a big order, and we build to fix that specifically.
Marketing Automations—
A first order shouldn’t be the last time you hear from a buyer.
We set up automations for the moments that actually move B2B sales forward: a quote that stalled before approval, a reorder that’s due based on last month’s usage, or an account that’s gone quiet and needs a nudge before a competitor gets there first.
UX—
Every B2B ecommerce project starts with how people actually buy from you.
Business buying rarely happens in one sitting. Someone builds a basket, a colleague approves it, finance signs off the invoice. We design for that whole chain, not just the moment someone clicks add to cart, so the path from browsing your catalogue to a confirmed repeat order stays short no matter how many people touch it along the way.
Integrations—
If a customer portal, complex data or a specialised workflow is holding your current site back, that’s the kind of problem we like solving.
We connect ecommerce sites to ERP and stock systems, CRMs, communication channels, third party apps and payment gateways like Stripe, so your website stops being a second system your team has to update by hand.
Payment Gateway Integrations—
Business buyers pay differently to consumers, and your checkout should reflect that.
We integrate providers such as Stripe, SagePay, Klarna and PayPal, plus Apple and Google Pay, and we build in direct debit, credit account terms and invoicing where your business needs them, so a buyer on 30 day terms isn’t forced through a card-only checkout built for someone buying trainers.
FAQS —
Do you offer website hosting?
We offer ongoing hosting and support packages for your website to give you ultimate peace of mind. Our hosting is green and our servers run on 100% renewable energy. All of our hosting packages include nightly backups and security as standard, from SSL certificates to proactive malware scanning and a Web Application Firewall.
Can I integrate my ecommerce website with other business systems?
Absolutely! We have experience integrating a variety of other platforms and can help you integrate your website seamlessly with stock systems, CRMs, communication channels, third-party apps and payment gateways like Stripe to keep your business running smoothly.
How secure does an ecommerce website need to be?
An ecommerce website must be highly secure to protect customer data and maintain trust, which involves implementing measures such as SSL certificates, PCI-compliant payment gateways, regular software updates, firewall protection, malware scanning, secure backups, strong password policies and GDPR compliance. We apply above industry-standard security protocols to all ecommerce projects so you can rest easy knowing your site is safe and secure.
How can I improve my ecommerce conversion rate?
Effective strategies include simplifying the checkout process, offering guest checkout, using high-quality product imagery and descriptions, adding trust signals such as reviews and return policies, implementing live chat or AI chatbots, offering free shipping thresholds and retargeting abandoned carts. We can review your website and provide practical recommendations to increase sales without necessarily increasing traffic.
How do I get traffic to my ecommerce website?
Generating traffic to an ecommerce website involves a combination of strategies such as search engine optimisation (SEO), paid search and shopping ads, social media advertising, email marketing to name a few examples. We build SEO-ready websites and offer ongoing marketing support to help businesses grow sustainably.
Do ecommerce websites need ongoing maintenance?
Ecommerce websites require ongoing maintenance to remain secure, up to date and fully functional. We offer monthly maintenance plans to ensure your ecommerce store continues to run smoothly and efficiently.
How long does it take to build an ecommerce website?
The time required to build an ecommerce website depends on the size and complexity of the project, with our sites typically taking around 12+ weeks.
How much does an ecommerce website cost?
Ecommerce pricing varies depending on complexity, features, integrations, and design requirements. Our ecommerce sites start from £15,000.
Which platform should I choose for my ecommerce website?
The right platform depends on your goals, budget, integrations and long-term growth plans. We use WooCommerce which is a flexible and customisable, great for content-driven brands, with a wide library of plugins and straightforward to integrate with, easy to manage CMS and easily scalable.
What is an ecommerce website?
An ecommerce website is a digital storefront where customers can browse products, add items to a cart and complete purchases online. It includes essential features such as product listings, search tools, secure checkout, payment processing, stock management and customer accounts.
Ideas. Impact. Results.
Our clients tell the story better than we ever could.
Right from the beginning when we made contact with you guys at Harrison Carloss, we can’t fault a thing. What used to be the biggest bane of our lives, is now something that is just joyful to log on to and do now, so 100% recommend for me, and thank you to all of the team for everything that you’ve done.
Their enthusiasm is contagious! Harrison Carloss’s innovation and creativity are like a breath of fresh air. We have great faith that whatever we ask for (within reason) is achievable with them – highly recommend.
Working with Harrison Carloss has been a game-changer for our business. From redesigning our website to rebranding our packaging and leading our promotional efforts, their team have exceeded all expectations. All of the staff are friendly and more than happy to help. Extremely punctual with their deadlines. Always solve any issues promptly. Happy to walk you through anything you’re struggling with. Create great social posts and designs for blogs. Incredible design for the website, making it very user friendly for the customers.
Harrison Carloss are a fantastic agency to work with. Their knowledge and experience is second to non without boring you with buzz words or over complicating things. They’re certainly are not ‘yes people’. If they think something isn’t going to be beneficial or a good way to spend our budget with them they will always be open and honest and provide alternative solutions on how best to tackle any issue we might have. Molly Boston our Account Manager is a true star. She is very attentive and knowledgeable on all things digital and we have a brilliant working relationship with her. Overall we have seen great improvement since working with Harrison Carloss and we’d just like to thank Adam, Rebecca, Molly and the wider team who we don’t always speak with but we know work hard behind the scenes to make everything possible.
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