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UploadsAn innovative and transformational SaaS solution for allergy transparency in hospitality.
Creative and digital agency Harrison Carloss has announced a new partnership with leading hospitality technology provider Tevalis, to serve up an intelligent and automated SaaS solution that supports compliance with proposed allergen law changes.
allergen.io by Harrison Carloss integrates seamlessly with the Tevalis stock system to automatically generate a dynamic, fully branded, and customisable allergen menu. Customers can access this menu instantly via a QR code in-venue or through a shareable web link, removing the need for guests to request allergy information from staff.
It can also be downloaded by staff as an app, which can function on any smart device, such as a tablet. Allowing for additional safety checks and providing to customers who don’t have a working smart device.
Helping hospitality venues comply with future legislation
The innovation directly supports the existing Food Standards Agency (FSA) guidance. It aligns with ongoing campaigns from charities such as Owen’s Law and The Natasha Allergy Research Foundation to make these recommendations mandatory. The goal is to deliver clearer, more accessible, and consistent allergy information within hospitality to prevent avoidable anaphylaxis incidents after eating out.
By automating allergen data directly from a restaurant’s existing stock system, allergen.io reduces the risk of error, ensures compliance, and empowers guests with the transparency they need to make safe and informed dining choices.
Adam Mobley, Managing Director at Harrison Carloss, commented:
“We’re excited to not only launch allergen.io, but partner with a fantastic innovator within the hospitality sector, like Tevalis. allergen.io not only simplifies allergen compliance for operators but also delivers peace of mind for guests, ensuring their safety and confidence when drinking or dining out. This provides the industry with an instant solution to proposed changes to FSA guidance around allergens, and we’ve got even more ideas and functionality that we’re planning to add over the coming months.”
Kevin Dixon, Head of Partnerships at Tevalis, added: “We are incredibly proud to be working with Harrison Carloss on a key strategic integration with their new SaaS product – allergen.io. By collaborating on this project, we are together enabling Hospitality brands to provide easy access visibility of allergenic and nutritional information to their guests in a format that is not only clear, accurate and concise, but also presents the menu items most relevant to the consumer based on their nutritional requirements. This goes a long way to ensuring legislative compliance whilst also putting the consumer first.”
allergen.io is now available to Tevalis Stock customers across the UK.
About Tevalis:
Tevalis is a leading EPOS, enterprise, and integrated technology company that provides solutions to the hospitality, leisure, and gaming industries. A successful hospitality brand isn’t just about serving customers in your venue anymore: people expect convenience, speed, and personality at every step of their journey.
Tevalis gives brands a total customer view: a tech stack built on solutions that create an end-to-end customer journey that’s efficient, purpose-built, and data-rich. Dedicated teams empower and support over 700 brands across 2500 sites globally, from offices across Europe, APAC and ME.
